SMS Terms of Use

Last updated: May 21, 2026

Carolina Roof Shield is a DBA of Residential Assistance Group LLC, located at 1710 Kelly Lake Dr, York, SC 29745.

Program Description

Carolina Roof Shield operates an SMS messaging program to communicate with customers and prospects regarding roofing services, estimates, appointments, project updates, and follow-up communications. The program is transactional and customer-care in nature and does not include promotional or marketing content.

• Short name / Sender: Carolina Roof Shield
• Phone number: 704-313-1904

How to Opt In

You may opt in to receive text messages from Carolina Roof Shield by:

• Submitting your phone number through the website chat widget at carolinaroofshield.com and affirmatively checking the SMS consent box, which is unchecked by default
• Verbally providing your phone number and consenting to receive texts during a service inquiry

Consent to receive SMS messages is not a condition of purchase or service.

How to Opt Out

Reply STOP to any message at any time. You will receive one confirmation message and no further texts will be sent.

How to Get Help

Reply HELP to any message or email josh@carolinaroofshield.com.

Message Types

Messages you may receive include:

• Appointment confirmations and reminders
• Scheduling coordination
• Estimate follow-ups
• Project status updates
• Responses to service inquiries

Message Frequency

Message frequency varies based on your inquiry and service stage.

Costs

Message and data rates may apply depending on your mobile carrier and plan.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Data Privacy

Your phone number and personal information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy.

Contact

Carolina Roof Shield (a DBA of Residential Assistance Group LLC)
1710 Kelly Lake Dr, York, SC 29745
carolinaroofshield.com
josh@carolinaroofshield.com
704-313-1904